Terms of Service

1. Acceptance of Terms

Welcome to TWOZERO ("Service", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our creative production toolkit and all related services.

TWOZERO is a creative layer for TouchDesigner providing AI-assisted creative production tools, cloud components, and standalone utilities. Users purchase credits to access Service capabilities through our web application, MCP (Model Context Protocol) integration, TouchDesigner plugin, and standalone tools.

By accessing or using any part of the Service, you agree to be bound by these Terms. If you do not agree, do not use our Service.

2. Description of Service

2.1 Service Overview

TWOZERO consists of the following components, collectively referred to as the "Service":

• TWOZERO MCP — AI-assisted creative production engine accessible via Model Context Protocol through compatible LLM clients (such as Claude Code). Generates TouchDesigner patches, components, and project structures from natural language descriptions.
• TWOZERO APP (app.twozero.ai) — web application for AI-powered image, video, and audio generation, with a private workspace and curated public feed.
• TWOZERO HUB — cloud-based component library and AI Adapters for TouchDesigner, accessible via the twozero.tox plugin.
• TWOZERO Tools — standalone TouchDesigner utilities (such as Zerror) sold separately at 404zero.com. They are not purchased with Credits and are not included in a PRO subscription.

All components share a single credit balance. Your credits are consumed when you use any part of the Service.

2.2 Content System

TWOZERO operates a multi-tier content architecture depending on the component used:

Private Workspace

• Content generated through TWOZERO APP, MCP, or HUB is stored in your private workspace or local environment
• Private content is visible only to you
• You retain full control over your private content
• We do not actively monitor private content
• You are solely responsible for your private content and its compliance with applicable laws

Curated Public Feed

• You may optionally submit content from TWOZERO APP for publication on the public feed
• All publication requests undergo mandatory review before appearing publicly
• The public feed is curated: we review every submission and may reject any content at our sole discretion
• Only content that passes our review process will be visible to other users
• Published content must comply with our Content Publication Standards (Section 6)

Local Environment (MCP and Tools)

• When using TWOZERO MCP or standalone Tools, outputs (patches, code, project files) are generated in your local TouchDesigner environment
• We do not access, store, or monitor locally generated outputs
• You are solely responsible for content created in your local environment

2.3 Service Nature

TWOZERO is a creative production toolkit. We provide AI-assisted creative tools, cloud components, and standalone utilities as a service. We are not:

• A content marketplace or distribution platform
• A creator monetization platform
• A platform enabling user-to-user content sales or tipping

3. Account Registration

To use our Service, you must:

• Be at least 18 years old
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access

You are responsible for all activities under your account.

4. Credits, Subscriptions and Payments

4.1 Unified Credit Balance

TWOZERO uses a single credit balance ("Credits") for all Service components. Your balance may contain more than one kind of credit, as described in Section 4.3. Credits are consumed when you:

• Generate content through TWOZERO APP (images, video, audio)
• Make requests through TWOZERO MCP (patch generation, component creation)
• Access paid components or AI Adapters in TWOZERO HUB

Credit costs vary by operation type and complexity. Current pricing is available at twozero.ai/pricing.

4.2 Purchasing Credits

• Credits are purchased in advance (prepaid) and added to your account balance
• All prices are displayed in USD unless otherwise specified
• Payments are processed through our authorized payment providers, including Lemon Squeezy (card payments) and supported cryptocurrency payment methods
• For cryptocurrency payments, the credit amount is determined by the USD-equivalent value at the time of transaction confirmation

4.3 Types of Credits

Your balance may contain three kinds of credits. They behave differently, and the difference matters most when a subscription ends.

• Purchased Credits are credits you paid for. They do not expire.
• Bonus Credits are credits we add on top of a purchase, including top-up bonuses and the additional percentage for PRO subscribers. They do not expire. They have no cash value and cannot be withdrawn. If the purchase that generated them is refunded, the corresponding Bonus Credits are cancelled.
• Included Credits are the credits included with a PRO subscription each month. They expire at the end of each monthly period and do not roll over. They have no cash value, cannot be withdrawn, and are not refundable. They are forfeited if the subscription is cancelled, expires, or changes plan.

Order of use. Included Credits are used first, before Bonus Credits and Purchased Credits. This means your paid balance is preserved for as long as your monthly allowance covers your usage.

• Credits cannot be transferred between accounts or exchanged for cash
• Credits are non-transferable and have no monetary value outside the Service
• Credit deductions are final once an operation is executed

4.4 Standalone Tool Purchases

Standalone Tools (such as Zerror) are sold separately at 404zero.com under their own terms. They are not purchased with Credits: buying one neither consumes your balance nor requires a TWOZERO subscription, and a TWOZERO subscription does not include them.

4.5 Pricing Changes

We reserve the right to modify credit pricing and operation costs with 30 days notice to existing users. Price changes do not affect credits already purchased. The founding subscription price is an exception to this section and is described in Section 4.6.

4.6 Subscriptions

Plans. TWOZERO PRO is available as a monthly plan at $19 per month or an annual plan at $180 per year. A founding plan at $12 per month is available to the first 202 subscribers.

What PRO includes. An active PRO subscription provides: $10 of Included Credits each month; access to the full PRO library of components and tools; 10 GB of HUB Cloud storage; an additional 5% bonus on credit top-ups; and early access to new tools and builds.

Prices and tax. Prices are stated exclusive of tax. Applicable VAT, GST or sales tax is calculated and added at checkout based on your location. Card payments are processed by Lemon Squeezy, which acts as merchant of record for those transactions; Lemon Squeezy's terms apply to the payment itself.

Automatic renewal. Your subscription renews automatically at the end of each billing period, and the payment method on file is charged, until you cancel. The monthly plan renews every month; the annual plan renews every year.

Cancellation. You may cancel at any time from your account settings. Cancellation stops future renewals. Your PRO access continues until the end of the period you have already paid for, and is not prorated or refunded for the unused part of that period, except where a statutory right of withdrawal applies (see Section 4.7 and our Refund Policy).

Changing plans. You may switch between plans at any time. Charges are prorated for the remainder of the current period. Any unused Included Credits are forfeited at the moment the plan changes, and the new period grants a fresh monthly allowance. Switching away from the founding plan ends the founding price permanently; it cannot be restored.

Founding price. The founding price of $12 per month applies for as long as your subscription remains continuously active. It does not survive cancellation, expiry for non-payment, or a change to another plan. While your founding subscription remains continuously active, we will not raise its price.

Failed payments. If a renewal payment fails, we will attempt to collect again and notify you. PRO access continues during that period. If payment is not recovered, the subscription expires and PRO benefits end.

4.7 Right of Withdrawal and Immediate Access

If you are a consumer in the EU or the UK, you normally have 14 days to withdraw from a distance contract. Because we give you access immediately, at checkout you are asked to give your express consent to begin performance right away and to acknowledge that you lose your right of withdrawal once performance has begun.

If you give that consent and then use any part of what you purchased, including making a generation with credits, your right of withdrawal is lost. If you have not used any part of it, you may withdraw within 14 days and receive a full refund.

5. Acceptable Use Policy

5.1 General Prohibitions

You agree NOT to use any part of the Service to:

• Generate illegal, harmful, or offensive content
• Create content that infringes on intellectual property rights
• Spam, harass, or harm others
• Attempt to reverse-engineer, decompile, or exploit our systems, APIs, or MCP endpoints
• Resell access, share account credentials, or redistribute licenses without authorization
• Circumvent or disable any content filtering, rate limiting, or safety measures
• Use automated systems to make excessive or abusive requests to the Service (including MCP endpoints)

5.2 MCP and Code Generation

When using TWOZERO MCP or any code generation features, you additionally agree NOT to:

• Generate code intended to cause harm, exploit vulnerabilities, or create malicious software
• Use generated patches or components to circumvent software licensing or copy protection
• Redistribute generated components or patches as your own product or service in competition with TWOZERO
• Share your MCP access credentials or API keys with unauthorized third parties
• Exceed reasonable usage limits or engage in patterns designed to abuse the credit system

5.3 Human Likeness and Identity Protections

When using TWOZERO APP or any visual content generation features, you specifically agree NOT to:

• Generate realistic depictions of identifiable real persons without their explicit, documented consent
• Create deepfakes, face swaps, or synthetic media that impersonates real individuals
• Generate non-consensual intimate or sexual imagery of any person (real or fictional)
• Create content that places real individuals in false, defamatory, or compromising contexts
• Generate voice clones or audio impersonations of real persons without consent
• Use reference images of real people to create derivative content without their permission

Consent Requirements:

If you generate content depicting a specific, identifiable real person, you represent and warrant that:

• You have obtained explicit written consent from that individual
• The consent covers the specific type of content being generated
• You will retain proof of consent and provide it upon our request
• The content does not violate any applicable laws or third-party rights

5.4 Minor Protection

The following are strictly prohibited without exception:

• Any sexual, suggestive, or inappropriate content depicting minors
• Content that could be used to exploit, groom, or harm minors
• Generation of realistic images of identifiable minors without parental/guardian consent

5.5 Additional Prohibited Content

• Content promoting terrorism, violence, or illegal activities
• Hate speech or content that discriminates based on protected characteristics
• Malware, phishing content, or materials designed to deceive
• Content that violates any applicable laws or regulations

5.6 Standalone Tools

For standalone Tools (such as Zerror), you agree NOT to:

• Reverse-engineer, decompile, or modify the tool software
• Share, transfer, or sublicense your tool license to third parties
• Use the tools in a manner that circumvents their intended functionality

5.7 Enforcement

We reserve the right to:

• Review content and usage patterns for compliance with these Terms
• Suspend or terminate accounts violating these Terms without refund
• Report illegal content or activity to appropriate authorities
• Implement automated content filtering, rate limiting, and moderation systems
• Revoke tool licenses in cases of Terms violation

For detailed guidelines, please refer to our Acceptable Use Policy and Copyright & Intellectual Property Policy.

6. Content Moderation

6.1 Private Content

For content in your Private Workspace (APP) or local environment (MCP, Tools):

• We apply content safety filters at the creation stage in TWOZERO APP
• Automated systems may block certain prohibited prompts
• We do not actively monitor or review private content
• For MCP and standalone Tools, outputs are generated locally and are not monitored by us
• You are solely responsible for your private and locally generated content

You acknowledge that all generated content is your responsibility to manage, review, and if necessary, delete.

6.2 Curated Public Feed

The TWOZERO APP public feed is fully curated. For content submitted for publication:

• Every submission is reviewed before publication
• Reviews are conducted by our team, with automated screening assistance
• We reserve the absolute right to reject any publication request without explanation
• Only content that passes our review process will be visible to other users
• The public feed is not an open platform; it is an editorially curated selection

Content Publication Standards (for public feed):

• No prohibited content as defined in Section 5
• No sexually explicit or NSFW content
• No hateful, discriminatory, or offensive material
• No content depicting violence, gore, or disturbing imagery
• No content that could be used for harassment or harm
• No unauthorized depictions of real individuals

6.3 AI-Generated Content Labeling

Content created through TWOZERO APP:

• Is marked with metadata identifying it as AI-generated where technically feasible
• Should be disclosed as AI-generated when shared publicly by users
• May contain invisible watermarks for provenance tracking

Content generated via MCP (TouchDesigner patches and code) is created locally and is not watermarked or labeled by us. You are responsible for disclosing the use of AI-generated code where required.

6.4 User Responsibilities

You are solely responsible for:

• Ensuring your use of all Service components complies with all applicable laws
• Obtaining necessary consents before generating content depicting real individuals
• Properly disclosing AI-generated content when required by law or platform policies
• Not removing or altering AI-generation metadata or watermarks on APP-generated content
• Reviewing all generated outputs (visual content, code, patches) before use in production
• Ensuring MCP-generated patches and code are tested and safe before deployment

7. Content Disclaimer

7.1 Tool Provider Status

TWOZERO provides creative production tools with integrated content safety systems where applicable. We are not a publisher or distributor of user-created content in private workspaces or local environments.

For private and locally generated content:

• We do not monitor individual generation or MCP requests
• We are not responsible for content users create privately or locally
• Users bear full responsibility for their private creations and locally generated code

7.2 Output Quality and Limitations

Service outputs may be:

• Inaccurate, incomplete, or not suitable for certain purposes
• Subject to the limitations of underlying AI models
• In the case of MCP-generated code: potentially non-functional, requiring debugging, or incompatible with specific TouchDesigner versions

We do not guarantee:

• Specific output quality, accuracy, or functionality
• Suitability for any particular purpose, including production use
• That outputs will not inadvertently resemble copyrighted works or existing code
• That MCP-generated patches will function correctly without user review and testing

We encourage users to review and test all generated content and code before use.

8. Intellectual Property

8.1 Your Content

You retain ownership of prompts, inputs, and reference materials you provide. You are responsible for ensuring you have rights to any materials uploaded to the Service.

8.2 Generated Content

Generations are produced using third-party models reached through our generation provider. We claim no ownership of your outputs, and we pass to you all rights in them to the extent we receive those rights from the model providers. Because those providers set their own terms, we cannot promise rights beyond the ones we ourselves receive.

Subject to these Terms and applicable law, this means you may use the outputs generated through your use of the Service (including visual content from APP, code and patches from MCP, and any other generated materials) for commercial and non-commercial purposes, provided that:

• The content was generated in compliance with these Terms
• You have obtained any necessary third-party consents
• The content does not infringe on others' intellectual property or personality rights

8.3 Our Service

TWOZERO, including its software, MCP endpoints, tools, component libraries, design system, and documentation, remains our exclusive property. Your license to use standalone Tools is limited to personal or professional use as specified in Section 4.4.

8.4 AI Output Disclaimer

You acknowledge and agree that:

• AI-generated content (visual, code, or otherwise) may inadvertently resemble existing copyrighted works, trademarks, or other protected materials
• TWOZERO does not guarantee the uniqueness or originality of any generated outputs
• You are solely responsible for reviewing generated content and code before use to ensure it does not infringe on third-party intellectual property rights
• TWOZERO is not liable for any claims arising from the similarity of generated content to existing protected works or code

We recommend conducting appropriate due diligence before using generated content or code commercially.

8.5 Public Content License

By submitting content for publication on the curated public feed, you grant TWOZERO a non-exclusive, worldwide, royalty-free license to display, distribute, and promote that content on our platform and marketing materials. You may request removal of published content at any time.

8.6 HUB Cloud

Your content. HUB Cloud lets you store and sync your own components. You keep ownership of everything you upload. We claim no ownership of your content.

Licence to operate the Service. To provide HUB Cloud, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, back up and reformat your uploaded content, and to display it to you and to anyone you explicitly share it with. This licence exists only so that we can run the Service and ends when you delete the content or close your account, except for copies retained in routine backups for a limited period.

Publishing to Explore. If you choose to publish a component to the public Explore feed, you additionally grant us and other users the right to view, download and use that component through the Service. Withdrawing a component from Explore stops further distribution but does not affect copies already obtained by other users.

Your warranty. You confirm that you have the rights to the content you upload and that it does not infringe anyone else's rights.

Storage limits. Free accounts include 100 MB of HUB Cloud storage. PRO accounts include 10 GB. We warn you at 80% of your limit. At 100% your HUB becomes read-only: your existing content stays available and can be downloaded, but new uploads and new versions are blocked until you free up space or upgrade.

We do not delete your content without notice. If storage limits change, or your PRO subscription ends while you are above the free limit, your content is retained and your HUB becomes read-only. We will contact you before removing anything, and give you a reasonable opportunity to export it.

Closing your account. You can export your HUB content before closing your account. After closure we delete it, subject to routine backup retention.

9. Refund Policy

For complete details, see our Refund Policy. Key points:

• Purchased Credits that you have not used may be refunded within 14 days of purchase; used credits are not refunded
• Purchased and Bonus Credits do not expire; Included Credits expire at the end of each monthly period (Section 4.3)
• Credits cannot be transferred between accounts or exchanged for cash
• If a generation fails for a technical reason, including a failure at a third-party model provider, the credits are automatically returned to your balance
• Subscription payments are not refunded for a period already started, except under the right of withdrawal in Section 4.7
• Included Credits are never refunded and have no cash value
• Activated standalone Tool licenses are non-refundable
• For cryptocurrency purchases, refunds are issued as credits to your account balance, not as cryptocurrency returns
• We do not provide refunds for dissatisfaction with output quality

To request support, contact hello@twozero.ai.

10. Service Availability

We strive for high availability but do not guarantee uninterrupted service. We are not liable for:

• Scheduled maintenance (announced in advance when possible)
• Third-party service disruptions
• Force majeure events

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our liability is limited to the amount you paid us in the 6 months preceding the claim
• We are not liable for indirect, incidental, or consequential damages
• We provide the Service "as is" without warranties of merchantability or fitness for purpose
• We are not liable for user-generated content in private workspaces

12. Indemnification

You agree to indemnify and hold harmless TWOZERO and its affiliates from claims arising from:

• Your use of the Service
• Content you generate or upload
• Your violation of these Terms
• Your violation of any third-party rights, including personality and publicity rights

13. Termination

13.1 By You

You may close your account at any time. Purchased Credits are not forfeited: before your account is closed you may either use your remaining Purchased Credits or ask us to refund their unused value. Bonus Credits and Included Credits have no cash value and are not refunded.

13.2 By Us

We may suspend or terminate your account for Terms violations, with or without notice depending on severity.

13.3 Effect of Termination

Upon termination:

• Your access to MCP, APP, and HUB ceases
• Private content stored in TWOZERO APP may be deleted
• Published content may remain visible or be removed at our discretion
• Where we terminate your account for a breach involving fraud, payment abuse or unlawful use, we may withhold and forfeit remaining credits. In any other case we refund the unused value of your Purchased Credits. Bonus and Included Credits have no cash value and are not refunded
• Standalone Tool licenses remain functional for locally installed tools; what ends is access to updates, support and cloud features
• Locally generated content (MCP patches, files) remains on your systems

14. Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance. Material changes will be communicated via email or dashboard notification.

15. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Disputes shall be resolved in the courts of Dubai, UAE.

Nothing in these Terms deprives you of the protection of mandatory consumer-protection rules of the country in which you are habitually resident.

16. Contact

For questions about these Terms:

TWOZERO
Website: https://twozero.ai
Email: hello@twozero.ai
Operated by: SETUP DESIGN DMCC
Dubai, United Arab Emirates